CloudCS

CloudCS · Design · Build · Run

Your software, built and kept running by one team.

Websites, apps, phone systems and hosting. We plan it with you, build it, and look after it once it's live. Here's who we help.

Websites and appsPhone systemsHosting and support

How it works

  1. 1

    Design

    We plan it with you.

    We learn how your business works and sketch what we'll build. You see it before we build it.

  2. 2

    Build

    We make it.

    Our team builds it, tests it and puts it live.

  3. 3

    Run

    We keep it working.

    We host it, keep it backed up and secure, and help when you need it. Same people, no handoffs.

CloudCS · Advanced

Platforms, pipelines and AI infrastructure. Built and run by one team.

An AI character lab, IVR engines, speech pipelines, QA automation and the secure infrastructure under them. We design the architecture, write the code and run it.

AI character labIVR and speechQA automation

Design · Build · Run

How we engineer it

  1. 01

    Design

    Architecture first.

    Data model, failure modes and security boundaries worked out before code, and a written runbook for every system.

  2. 02

    Build

    Tested, reviewed, shipped.

    Typed code, CI on our own Git, reproducible builds and deploys with a rollback ready.

  3. 03

    Run

    Observed and owned.

    Health checks, backups, patching and access control, run by the engineers who wrote the code.

1New ideaExample

You have an idea for an app.

We turn it into a real product people can sign up for and pay for, without you hiring a team.

  • See it before it's built
  • Launch on your own website
  • We keep it running after launch
  1. DesignWe sketch the screens with you
  2. BuildWe build sign-up and payments
  3. RunWe host it and keep it running

2Growing businessExample

Your business runs on spreadsheets.

We build one simple place to see every customer, order and task, so nothing gets lost.

  • Everyone works from the same information
  • Staff see only what they need
  • No more copying and pasting
  1. DesignWe map how your team really works
  2. BuildWe build your system
  3. RunWe keep it safe and backed up

3Phone sales teamExample

Your team sells over the phone.

We set up your calling system so calls reach the right person, every call is recorded, and you can see how the day is going.

  • Fewer missed calls
  • Every call recorded
  • Today's numbers, today
  1. DesignWe plan who answers what
  2. BuildWe set up calling and recording
  3. RunWe keep the lines working

4Old systemExample

Your old system is holding you back.

We move you to something new without losing anything and without shutting your business down.

  • Nothing gets lost
  • Old links keep working
  • A safe switch-over
  1. DesignWe list everything that has to move
  2. BuildWe move it and check every piece
  3. RunWe switch over and stay close

5HostingExample

You're tired of looking after servers.

We host your website or app, keep it backed up and secure, and handle the problems so you don't have to.

  • Backed up every night
  • Security updates handled
  • A real person who knows your setup
  1. DesignWe pick the right setup
  2. BuildWe set it up and lock it down
  3. RunWe watch it, update it and answer the phone

6AgenciesExample

You're an agency, and your clients need tech.

We build and run it for you, under your name. Your client only sees you.

  • Your brand on everything
  • Flat prices you can resell
  • Support that answers as you
  1. DesignYour designs, or ours under your name
  2. BuildWe build it at a flat price
  3. RunWe host and support it as you

7PaperworkExample

Your work runs on forms and signatures.

We put forms, e-signatures and faxes in one place, with a clear record of who signed what and when.

  • Sign from any phone
  • Every step recorded
  • No more printing and scanning
  1. DesignWe map your paperwork
  2. BuildWe build your forms and signing
  3. RunWe keep every record safe

8LeadsExample

You get leads from lots of places.

Every lead lands in one place, goes to the right person in seconds, and you can see where it came from.

  • No lost leads
  • No calling the same person twice
  • Know which ads work
  1. DesignWe list where your leads come from
  2. BuildWe connect them all to one place
  3. RunWe watch every source for you

01SpeechOur platform

Speech pipelines that keep up with a call center.

GPU speech-to-text and text-to-speech on our own hardware, woken on demand and exposed as one simple API.

  • Speech-to-text at about 16x real time on 8 kHz call audio
  • Every call recording transcribed automatically, in batch or on demand
  • Low-latency text-to-speech for voice agents

Built withSTT · TTS · optimized GPU inference · job queue · one HTTP API

  1. DesignModel choice, audio formats, latency budget
  2. BuildSpeech worker, GPU runtimes, job API
  3. RunWake on demand, health checks, throughput

02QA automationIn production

QA that checks every case and every call the same way, every time.

LLM extraction and rules engines that validate case files and recorded calls, with a person on every disposition.

  • A confidence score on every extracted field, with fabricated-document detection
  • A verification and QA pipeline for recorded lead calls
  • Ground-truth datasets and replay regression before any change ships

Built withLLM extraction · speech-to-text · confidence scoring · check registry · replay rail

  1. DesignChecks, call scripts, thresholds
  2. BuildExtraction, call QA, replay rail
  3. RunAudit trail, re-scoring, drift checks

03Form engineIn production

A form engine that qualifies a lead before anyone calls.

Our fifth-generation form engine: intake that branches on campaign rules and quotas, validates at the edge and posts clean data downstream.

  • A form builder operators run themselves
  • Real-time 270/271 insurance eligibility behind a rules engine of about 70 branches
  • Consent and every change kept on an append-only timeline

Built withForm builder · branching rules · consent capture · eligibility checks · rules engine

  1. DesignSteps, branching rules, consent language
  2. BuildForm engine, builder, eligibility checks
  3. RunDelivery, quotas, audit trail

04AI agent control planeOur platform

A control plane for AI agents, with a person on the switch.

Our operations cockpit runs AI coding agents across client servers. They deploy code, run migrations and manage services, and every session needs a human approval.

  • Browser terminals to every managed server, grouped by client
  • An access broker: no human approval, no session
  • Every agent session recorded in a full audit trail

Built withAccess broker · device agents · browser terminals · encrypted sessions · audit log

  1. DesignTrust boundaries, approvals, audit
  2. BuildAgent, broker, cockpit
  3. RunGrants, session limits, full audit log

05AI character labIn our lab

A realtime AI character lab, on GPUs that sleep until needed.

Characters animated at frame rate with lip sync, emotion and gaze, built by chaining image models and realtime avatar APIs, rendered on our own GPUs.

  • Realtime streaming avatars: visemes, emotion and gaze at frame rate
  • A character builder that chains image models, with a cost ledger on every paid call
  • AI upscaling and 48 fps frame interpolation on GPUs woken on demand

Built withRealtime streaming · generative image models · AI upscaling · frame interpolation · on-demand GPUs

  1. DesignCharacters, skins, cost per call
  2. BuildAvatar runtime, builder, GPU jobs
  3. RunWake, render, sleep, ledger

06RAG and vector searchIn production

Retrieval-augmented AI over your own records.

We vectorize your databases, documents and transcripts with embeddings, then ground every answer in what we retrieve.

  • Databases and documents embedded into per-tenant vector indexes
  • More than 600,000 records embedded, with new records indexed as they land
  • Evidence workspaces: timelines, entity maps and ledgers over a 24,000-event store

Built withEmbeddings · vector indexes · similarity search · RAG · local LLMs

  1. DesignSources, chunking, guardrails
  2. BuildEmbeddings, vector indexes, retrieval
  3. RunRe-indexing, local models, quality review

07Secure infrastructureOur platform

Infrastructure we trust with our own business.

Self-hosted Git with CI, signed DNS, white-label mail, encrypted storage and nightly mirrors of every site we host.

  • Private Git with CI runners and nightly code mirrors
  • Signed DNS, white-label mail and a multi-tenant e-signature engine
  • Malware scanning, probe blocking and encrypted volumes

Built withSelf-hosted Git and CI · signed DNS · white-label mail · e-signature · malware scanning · encrypted storage · private tunnels

  1. DesignThreat model, keys, recovery plan
  2. BuildGit, DNS, mail, storage, scanning
  3. RunMirrors, patching, restores, alerts

08IVR engineIn production

An IVR engine where every call flow is data, not code.

Call flows are stored as data and read fresh on every call, so a change goes live on the next ring with no redeploy.

  • Close to a million calls a month through flows stored as data
  • Pre-answer screening for junk caller IDs, repeat callers and blocklists
  • AI-voiced prompts, and every recording transcribed by our speech pipeline

Built withProgrammable telephony · flow engine · visual flow builder · AI voices · SIP trunking

  1. DesignCall flows, screening rules, routing
  2. BuildEngine, flow builder, partner dashboards
  3. RunRecordings, transcripts, carrier health

Let's talk

Bring us the hard one.

Architecture reviews, rescue work and new platforms. Talk to the engineers who would build it.

Dial (844) CLOUDCS

Let's talk

Tell us what you need.

Book a call with the people who would build it. No pressure, no jargon.

Dial (844) CLOUDCS

Or email support@cloudcs.com

Book a call

Tell us a little and we'll reply with times that work.

Goes straight to our team. Prefer the phone? (844) CLOUDCS

Who we help

  1. 1New idea
  2. 2Growing business
  3. 3Phone sales team
  4. 4Old system
  5. 5Hosting
  6. 6Agencies
  7. 7Paperwork
  8. 8Leads
  1. 1Speech
  2. 2QA automation
  3. 3Form engine
  4. 4AI agent control plane
  5. 5AI character lab
  6. 6RAG and vector search
  7. 7Secure infrastructure
  8. 8IVR engine
How it worksHow we engineer itBook a call